Your subscription, free trial and refunds

What RecruitMax costs, what happens when your free trial ends, how to cancel, and when we refund a charge.

What it costs

RecruitMax has one plan: $9.99 a month, or $99.99 a year if you pay annually. There are no tiers and no setup fees.

Your free trial

Every new account gets a 30-day free trial. It starts when you finish onboarding, not when you sign up.

• No card added: when the trial ends you aren’t charged. Your subscription pauses and paid features lock until you add a payment method.
• Card added at checkout: when the trial ends your card is charged for the plan you picked, and it renews until you cancel. We email you a reminder before the trial ends.

How to cancel

1. 1Open Settings and go to Subscription.
2. 2Select Cancel subscription under your current plan. (Manage plan opens the same billing portal.)
3. 3Confirm the cancellation in the billing portal.

Cancelling stops future charges. You keep access until the end of the period you’ve already paid for. There’s no cancellation fee, and you never need to call us to cancel. If the cancel option doesn’t work for you, email info@recruit-max.com and we’ll cancel it for you.

Refunds

Payments are generally non-refundable, but we refund in these cases:

• A renewal you didn’t mean to continue, if you contact us within 30 days of the charge.
• Billing errors, such as a duplicate charge, a wrong amount or a charge after you cancelled. These are always refunded in full.
• A bug or outage that kept you from using core features for an extended period.
• A subscription bought by someone under 18 without a parent’s permission. Parents can email us from any address with the athlete’s account email.

We don’t refund based on recruiting results, on how much you used RecruitMax, or on the style of an AI draft. An AI feature that errors out or produces nothing counts as a technical problem, though.

Asking for a refund

Email info@recruit-max.com with your account email and what happened. We aim to reply within 5 business days. An approved refund goes back to your original payment method and can take 5–10 business days to show up.